Guides / Setup
Setup3 MIN READ
What the EA panel says
Every licence status on the panel and what to do about it.
The STATUS card on the chart shows the licence line. What each message means:
- LICENSED - all good, a setup is being traded or placed.
- WAITING - all good, the EA is waiting for its next setup.
- CHECKING - it is asking our server; give it a minute.
- ENTER LICENCE KEY - the Licence key input is empty. Paste the key from your status page.
- CHECK LICENCE KEY - the key does not belong to this account and EA. Copy it again, without spaces.
- ALLOW WEBREQUEST URL - add
https://zippz.onlinein Tools > Options > Expert Advisors. - CHECK PC CLOCK - the computer clock is more than two minutes off. Turn on automatic time.
- NOT LICENSED - this account has no licence for this EA. Check the account number, or apply.
- LICENCE IN USE ELSEWHERE - the same licence runs on another machine. Close the other one.
- ATTACH TO XAUUSD CHART - Gold Ranger and Gold Tide trade the chart they are on: use the gold chart.
- NO SERVER - no internet, or our server could not be reached. It retries on its own.
- DEPOSIT NEEDED - the balance is below this EA's suggested capital (with every EA you run counted). Deposit, use fewer EAs at once, or use a cent account.
- UPDATE REQUIRED - this EA file is an old version. Download the new one from your status page and replace it.
- LICENCE NOT ACTIVE or LICENCE EXPIRED - message us on Telegram.
Open trades are always managed, whatever the panel says - only new trades wait.
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What the EA panel says
Every licence status on the panel and what to do about it.
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